Privacy Policy
Effective Date: June 9th, 2025
Prestige Sales Company, Inc. (“Prestige,” “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy describes how we collect, use, and share personal information when you visit or make a purchase from goprestige.com (the “Site”).
1. Who We Are
Prestige is a family-owned business based in Chattanooga, TN, established in 1970. We provide warehouse storage systems, material handling equipment, and automation solutions to businesses across a wide range of industries.
2. Information We Collect
While using our website, depending on the actions taken by the user, we may collect the following types of information:
Name, email address, billing and shipping addresses
Phone number
Payment information (processed securely by third-party providers)
Account login credentials (if applicable)
Tax exemption documents (for qualifying customers)
Automatically Collected Information:
IP address, browser type, operating system
Pages visited, time spent on the Site
Device type and identifiers
Referral source and location data (approximate)
Cookies & Tracking Technologies: We use cookies and similar technologies to analyze website usage, remember your preferences, deliver relevant ads, and improve site performance. You may control cookie preferences in your browser settings.
3. How We Use Your Information
We use your information to:
Process and fulfill orders
Provide customer support
Communicate order updates and promotional messages (with consent)
Detect and prevent fraud
Comply with legal obligations
Improve and personalize your site experience
4. Sharing Your Information
We may share your information with:
Payment processors (e.g., Stripe)
Shipping carriers and logistics partners
Technology service providers (e.g., hosting, analytics, marketing tools)
Legal authorities when required by law or to protect our rights
Successors or assigns in the event of a business transfer
We do not sell your personal information.
5. Data Retention
We retain your personal information as long as necessary to fulfill the purposes described above, including legal, tax, or accounting requirements. You may request deletion of your information at any time, subject to our legal obligations.
6. Security
We implement industry-standard security measures to protect your information, including SSL encryption, access controls, and secure payment gateways. However, no method of transmission over the internet is 100% secure.
7. Your Rights
Depending on your location, you may have rights under applicable privacy laws, including:
Access to your personal data
Correction of inaccurate data
Deletion or restriction of your data
Objection to processing
Data portability
Opt-out of promotional emails
To exercise these rights, contact us at [email protected].
8. International Visitors
If you are accessing the Site from outside the United States, note that your data will be transferred to and processed in the U.S.
9. Changes to This Policy
We may update this Privacy Policy periodically. Updates will be posted on this page with a new effective date. We encourage you to review it regularly.
10. Contact Us
If you have questions or concerns about this policy or your personal information, please contact us:
Prestige Sales Company, Inc.
- Address: 2400 Appling St. Chattanooga, TN 37421
- Mailing Address: P.O. Box 5002. Chattanooga, TN 37406
- Email: [email protected]
- Phone: 1 (800) 255-6225
